FAQ

FREQUENTLY ASKED QUESTIONS

We understand that choosing a self storage facility is an important decision. Before you make a decision please look at the questions we hear most often. This might make all the difference.
• How long is the lease? Do I have to options on how long I rent for?

Leases are month to month 

• Are there moving trucks available to use?

Our Facility offers rental trucks and some even offer a free truck for use during move-in. Once you have identified a specific facility, we recommend contacting the facility directly to see if any of these services are available. Contact information is available online once you select a facility. 

• What is a roll-up door?

Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space. 

• Do I need climate controlled storage space?

It depends on what you are storing. Fine furniture, antiques, artwork or clothing should be stored in a controlled climate space. The air in a controlled climates space is filtered and offers a consistent temperature. Many clients will rent a small climate controlled space for their fine items and another larger space for the rest of their belongings. It just makes sense.

• Why are pitched roofs important?

Pitched roofs allow the heat load in a building to be above the items you have stored, not in them. Buildings with pitched roofs tend to be much cooler in the summer months, and are less prone to leaks than a flat roof.

• Why is 24 hour access important?

With 24 hour access you can move in and out or visit on your time, not someone else's. You do not have to worry about being locked in a facility after hours by an automatic locking gate.
• How much space do I need?

Visit our size calculator to determine your space needs.
SELF STORAGE FACILITY FEATURES: WHAT YOU WANT
• Does the facility offer 24 hour access, 7 days per week? 

Limited access can be very inconvenient for you.
• Does the facility have pitched roofs or a flat roof? 

Pitched roofed buildings shed the rain better and have a lower temperature inside the storage space during hot weather. 
• Does the facility have a refundable deposit instead of administrative fees? 

Yes we offer a refundable deposit
Are all of the storage spaces on ground level? 

Yes all of our storage is on ground level 
Can you pull your vehicle directly in front of the door to the storage space? 

Yes
• Are there lights in the storage space? 

Only a few facilities offer lights in every storage space. 
• Does the facility have surveillance cameras and electronically controlled? 

We feature state of the art security and access control systems
• Does the facility offer climate controlled spaces for specialty items or antiques? 

Yes we offer climate controlled spaces. We control humidity as well as the temperature.
Does the facility have a variety of sizes to fit your exact needs? 

Yes we have sizes to fit all your needs

• Does the facility accept commercial deliveries? 

Yes
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